For a prestigious IT project we are looking for:
Duties:
- Investigate the impact of new software components and recommend actions taking the impact on the whole system into account.
- Evaluation of hardware, operating systems, standard packages, communication applications and universal applications.
- Installation, generation, modification, integration, testing and release of new operating, universal and standard software (Release management).
- Investigation and correction of system level problems. Definition and/or creation of system security policies, checklists, change and problem management procedures as well as procedures for backup and data security.
- Improvement of installation and handover processes. Update of system documentation and system guidelines.
- Support and direct the system developers and system users in system technical questions.
- Creation of procedures, escalation processes and rules for handling exceptional situations (Recovery/Restart). Carry out complex reconstruction and recovery processes (Recovery/Restart).
- Develop concepts for tuning or performance management and identification and removal of error states on hardware, software and communication components.
Requirements:
- Experience in support model work
- Experience in analysis and solving problem techniques (ITIL recommended)
- EAI knowledge is advantage
- SAP knowledge is advantage
- Advanced English skills
- Good communication and analytical skills
- Ability to work on shifts (8-16, 14-22) and after hours, if needed
We offer:
- High salaries and bonuses at the EU level
- Employment agreement for an indefinite period of time
- Stability of work in a professional environment
- Diversified scope of projects
- Good atmosphere in a young and dynamic team
- Trainings, team-building events
- Private healthcare
Way of applying for the post:
All interested persons are asked to send their CV to the following address:
rekrutacja@itkontrakt.pl